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Arcana Support

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Questions, technical support, or something else? We’re here to help.

Last updated: 14 September 2026

CONTACT

Send us a message

For questions, technical support, or other inquiries, contact us at:

Include your platform (iOS/Android), app version, and a short description. Never send your password or full payment details.

contact@learnarcana.com
01

Account & sign-in

Change email or password in Settings → Account. Reset a forgotten password from the sign-in screen.

02

Premium

Restore a purchase on the Arcana Premium screen. Manage the subscription through the store where it was purchased.

App StoreGoogle Play
03

Progress & sync

Sign in to the same account and check your connection. If progress is missing, contact us from the email linked to your account.

04

Privacy & account

You can request access, correction, or deletion. Delete your account in the app or follow the online instructions.

Deletion instructions
05

Operator

BTCinvest s.r.o.
Company ID: 19764359
Svatopluka Čecha 1179/35
612 00 Brno
Czech Republic

ARCANA

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© 2026 Arcana

Operated by BTCinvest s.r.o.

Company ID: 19764359

Svatopluka Čecha 1179/35, 612 00 Brno, Czech Republic

contact@learnarcana.com